Privacy Policy

01. Information We Collect

We collect information when you visit our website, submit inquiries via contact forms, subscribe to our newsletters, or place product orders:

• Contact details: Name, business name, phone number, email address, and physical shipping address.
• Professional Information: Clinic name, license details (for veterinary product inquiries), and distributor credentials.
• Technical Data: IP address, device type, browser settings, and page engagement data gathered through cookies to enhance website navigation.

02. How We Use Your Information

The information we collect is utilized for specific business and operational operations:

• To provide, manage, and process veterinary and human healthcare inquiries.
• To respond to comments, service questions, and customer support requirements.
• To dispatch critical business alerts, corporate announcements, and regulatory notifications.
• To optimize site responsiveness, diagnostic security, and analytics.

03. Sharing & Disclosure

RACEUTICAL PHARMA PVT LTD does not sell or lease your personal information to third parties. We share data only in these defined conditions:

• Service Providers: Authorized logistics, shipping, and technical hosting partners who assist in processing orders.
• Legal Requirements: To comply with legal processes, regulatory audits, or national drug distribution safety compliance standards.

04. Data Protection & Retention

We enforce industry-standard security protocols to prevent unauthorized access, altering, or deletion of your information. Data is stored on secure servers and retained only as long as necessary for tax, regulatory, or contract compliance.